This document describes mandatory, recommended, and optional configuration to optimize the Microsoft Internet Explorer Web browser for use with Sitecore, along with instructions to troubleshoot issues with the browser.
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Sitecore CMS 6.2 version:
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Sitecore CMS 6.0 or 6.1 version:
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Table of Contents (valid for Sitecore CMS 6.2)
Introduction
Configuring Internet Explorer
How to Determine the Internet Explorer Version
Internet Explorer Configuration Summary
Required Configuration
Trusted Sites Zone
Pop-up Blocker
Word Document Field Type Configuration
WebDAV Configuration
Windows Web Folders Client or the Windows Desktop Experience
The WebClient Windows Service
Recommended Configuration
SmartScreen (Phishing) Filter
Internet Explorer 7
Internet Explorer 8
Install Adobe Flash
Cosmetic Issues
Configure Management of Temporary Internet Files
Optional Configuration
New Windows or New Tabs
Internet Explorer 8 Session Merging
The New Session Command
The -NoSessionMerging Command Line Parameter
The SessionMerging Registry Setting
Concurrent HTTP Request Limits
Miscellaneous Settings
Troubleshooting Internet Explorer
The Troubleshooting Process
Check Sitecore Client Requirements
Check Browser Configuration
Disable Browser Plug-ins
Clear Browser Temporary Files
Patch Windows and Components
Check Internet Security Software
Reset Internet Explorer Configuration
Reproduce the Issue Using another Browser
Reproduce the Issue as another User
Reproduce the Issue from another Machine
Additional Troubleshooting Resources